Automatic Vaccine Replenishment (AVR) is a series of algorithms that predicts vaccine usage based on your administration history and seasonal changes. The Inventory tab is built to show you how AVR is working on your behalf while allowing you to engage in the ordering process if necessary.
The Inventory tab
On Hand: This column provides a live view of your inventory in your fridge, based on the quantities you enter during your weekly count confirmation.
AVR Threshold: When your usage causes your inventory to dip below this number, VaxCare will automatically generate an order for more doses.
Average Used: This is the average amount of doses used for a product within 30 days.
Orders: This column shows the amount of doses for a given product for which an order is in progress, showing the quantity on the way to your practice.
Threshold: AVR targets a minimum supply of 3 weeks for each product. Minimums are adjusted throughout the year based on seasonality. As you near that minimum reorder point, the system ships your practice vaccine to keep you perfectly stocked automatically.
Existing Partner: VaxCare keeps a record of your vaccine administration history over the past 30 days. This history informs the threshold that's been set for each product.
New Partner: If you're a new Partner VaxCare takes into account the size of your practice, your class of trade, and the season. The longer you work with VaxCare the smarter AVR becomes.
AVR will take care of the majority of your ordering needs. However, there may be occasions in which you need to notify VaxCare of special needs that for your practice that the algorithm cannot account for.
Click the "Place an Order" to notify us that you'd like to place a special order, and select one of the reasons from the drop down list. The Quantity shows the amount of doses per box and increases or decreases by the smallest quantity of doses that can be shipped.
Once a product has been added to your order, click "Next" to proceed. From here, you can also add complimentary vaccine supplies to your order, if you wish. There is also a special instructions section that you may use to communicate directly with the inventory team approving your order. This should be used to indicate dates for special clinics, or other more specific information about your request. Click "Submit" to finalize your order.
Status and Transit
The Orders column on your inventory dashboard will show you what orders are in progress at a glance. For more in depth information about your order, you can click "Orders" under the Inventory tab in your VaxCare Portal. Your Order History will show you all in progress and past orders for each clinic. You can filter these items by Clinic, Date Range, and Product using the tabs at the top of the window.
If we have received tracking information from the distributor, this is also where you will be able to view the status of an order that is on the way to your practice.
Still have questions? Reach out to our Customer Care team. We're happy to help! Message us directly by clicking on the blue Intercom bubble in the bottom right corner of your screen. Email us at firstname.lastname@example.org. Or call us at 1-888-829-8550.