We heard 3 clear themes from our customers that we've been addressing in the past 2 months:
- Weekly reconciliation is impossible to track, please make this monthly
- VaxHub adjustments (swaps, transfers, and expired) are not automatic
- VaxHub transactions are not transparent.
Inventory reconciliations are now processed monthly! We heard great feedback that this has helped decrease some of the confusion around lost inventory invoicing (more improvements still to come).
The other two major requests are being rolled in two phases in March and April:
Visibility and Control
- Visibility Center: view all of your inventory transaction types in the portal
- Inventory transaction adjustments within the VaxHub automatically
Purchasing and Inventory Confirmations
- VaxBuy transactions directly in the VaxHub
- Vaccine Daily Confirmation: a new way to count inventory
For more information checkout the video above.
We’re excited to give you greater control, transparency, and stability to your vaccine management experience. We can't wait to share these new tools with you!