We are prepped and excited for the 2019-2020 flu season! This article is going to outline important information about what to expect from your partnership with us this flu season.

Step 1: Confirm your VaxCare flu baseline in the portal

Baseline: At VaxCare we establish a Baseline for your flu-season. Your baseline is the total number of doses we anticipate your practice is going to need for the entire flu season, including any flu clinics you may have. This calculation is created by the amount of flu shots given with us last year or (for new partners) the number captured during the onboarding/sales process.

We ask that you review and confirm our forecasted baseline for your clinic.


Baselines will open for submission on June 11th, 2019. All baselines must be submitted by June 30th, 2019

Pre-book: If you have a pre-book still established with the manufacturer, please cancel the pre-book and utilize the 2019 flu baseline tool in the portal to submit your doses.

Click HERE for more information regarding flu baselines.

Step 2: Prepare to receive shipments

We intend to send you 20% of your baseline by the end of August and 50% by the end of September. The beauty of our system is that it's based on your vaccine utilization, which means we will send you additional flu vaccines as you need it, pending manufacturer availability. To find out how you can manage your flu orders click here.

Step 3: Manage existing inventory

Clinics or special orders:

If you expect to have a clinic or special event that will produce a spike in volume, you must provide a minimum of 3 weeks’ notice. You will be able to place your order in the Flu Management tool in the portal. If the order is approved, we will then get you the doses you need one week before your scheduled clinic. (*Ideally you should include your expected clinic doses in your originally baseline estimation.)

Halt Shipments:

As soon as you feel your practice has all the flu you will need for the season, you can go into the Inventory> Flu Management section of the portal and click "Halt Shipping" next to the product you would like to conclude for the season.

Flu Returns:

VaxCare is now accepting flu returns from the 2018-2019 season. All flu doses must be returned to VaxCare by June 14, 2019. To ensure the doses arrive to us by the deadline, please have your flu picked up and in transit to our office by June 7th, 2019.

Here’s how to return your flu:

  • Submit a return request on your VaxHub for your flu doses. You will select "Expired or Expiring soon" as the return reason. Click HERE for more information on how to return your flu.
  • Box up the flu doses and FedEx will pick up on the scheduled day. FedEx will provide the shipping label once in office for the pick up.
  • Flu vaccines do NOT need to be sent back cold or on ice.  

For more information on flu returns, CLICK HERE.

Flu Products Available

The follow flu products will be supplied by VaxCare this flu season:

Have questions or concerns about this article? Message us using the blue button on the bottom right hand side of your screen.

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