VaxCare Portal Upgrade (Late 2019)

This Help Center collection is only for partners who have already converted to the upgraded platform. It provides Training, Articles, How To's and FAQ related to the late 2019 upgrade.…

Luke Smith avatar G Z
26 articles in this collection
Written by Luke Smith, Greg Burden, and Zach Lyons
How Tos

How To: Add, Edit, or Delete a User

How do I edit my user list? How do I add a user? How do I delete a user? How do I change my password?
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Written by Greg Burden
Updated today

How To: Clean-Up Missing or Invalid Information

Fixing patients with missing or invalid information.
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Written by Greg Burden
Updated over a week ago

How To: Clean-Up Eligibility Issues

Resolving eligibility issues for patients.
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Written by Greg Burden
Updated over a week ago

How To: Filter and Search Transactions

Navigating the transactions page.
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Written by Greg Burden
Updated over a week ago

How To: Find Unsettled Doses in Transactions

Locating Unsettled Doses
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Written by Greg Burden
Updated over a week ago

How To: Export Transactions to Excel

Exporting transactions data
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Written by Greg Burden
Updated over a week ago

How To: Export Partner Bill Claims to Excel

Exporting Partner Bill claims data
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Written by Greg Burden
Updated over a week ago

How To: Understand Your Statement Summary

Understanding statements
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Written by Greg Burden
Updated today

How To: Print Consent Forms

Printing consent forms
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Written by Greg Burden
Updated over a week ago

How To: Mark Partner Responsibility Claims as Filed

Marking claims as filed
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Written by Greg Burden
Updated over a week ago

How To: Edit Appointments (Non-Integrated Partners Only)

Editing existing patients
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Written by Greg Burden
Updated over a week ago

How To: Add Appointments to the Schedule (Non-Integrated Partners Only)

Adding appointments to the schedule
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Written by Greg Burden
Updated over a week ago

How To: Update Patient and Insurance Information (Non-Integrated Partners Only)

Updating Patient Insurance Information
Luke Smith avatar
Written by Luke Smith
Updated over a week ago

How To: Print a Med D Consent form and Return it to VaxCare?

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Written by Greg Burden
Updated today