The VaxCare Hub | VaxCare Help Center

The NEW VaxCare Hub Overview

VaxCare Hub: Getting Around Your New Hub (Video)

A short video of how to navigate your new VaxCare Hub.

Written by Alex Langham
Updated over a week ago

VaxCare Hub: Let's Get Started

Set up & first use

Written by Alex Langham
Updated over a week ago

VaxCare Hub: Navigating WiFi Connectivity

This article is a how to on getting connected to a local, secure WiFi network.

Written by Alex Langham
Updated over a week ago

VaxCare Hub: Navigating the Home Screen

This article will cover how to navigate the home screen of the device, as well as the different workflows & views contained in it.

Written by Alex Langham
Updated over a week ago

VaxCare Hub: Navigating the Patient Appointment Schedule

This article details how to navigate the schedule after you have clicked the checkout button and then entered your PIN.

Written by Alex Langham
Updated over a week ago

VaxCare Hub: Navigating the Slide-Out Menu

By swiping from left to right on the home screen, you can view an alternate menu on the VaxCare Hub.

Written by Alex Langham
Updated over a week ago

The NEW VaxCare Hub: How To

VaxCare Hub: How To Count Your Inventory (Video)

A short video to walk through the count confirmation process.

Written by Alex Langham
Updated over a week ago

VaxCare Hub: How To Check Out A Dose (Video)

A short video to walk through the check out process.

Written by Alex Langham
Updated over a week ago

VaxCare Hub: How To Checkout A Dose

This article is a step by step guide to getting your patient checked out using the new VaxCare Hub.

Written by Alex Langham
Updated over a week ago

VaxCare Hub: How To Complete A Count Confirmation

This article is a step by step walkthrough of how to count your inventory & confirm it in the VaxCare hub.

Written by Alex Langham
Updated over a week ago

VaxCare Hub: How To Edit a Checkout

If you need to adjust any details of a checkout on the date of service, follow the steps in this article.

Written by Alex Langham
Updated over a week ago

VaxCare Hub: How To Scan, Search & Create Lot #'s

Written by Alex Langham
Updated over a week ago

The Original VaxCare Hub (2016 Edition)

The VaxHub (Video Edition)

How do I check out a patient? How do I edit a check out on the VaxHub?

Written by Callie Troyer
Updated over a week ago

VaxBuy

What is a VaxBuy transaction on my VaxHub? When do I do a VaxBuy transaction? How can I view reporting on VaxBuy transactions?

Written by Hillary Telfer
Updated over a week ago

Checking Out a Patient

How do I check out a patient? How do I scan out a patient on the VaxHub?

Written by Callie Troyer
Updated over a week ago

Editing a Patient Check-Out

How do I edit a patient check out? How do I change a check out? How do I remove or add a vaccine on the Hub?

Written by Callie Troyer
Updated over a week ago

Count Confirmation Part 1: Confirming Inventory Counts on the VaxHub

How do I take an inventory count on the Hub? Counting inventory on the VaxHub.

Written by Callie Troyer
Updated over a week ago

Count Confirmation Part 2: Reconciling Inventory

How do I reconcile my count confirmation? Inventory reconciliation.

Written by Callie Troyer
Updated over a week ago

Count Confirmation Part 3: Inventory Credits & Invoices

How do inventory credits and inventory invoices work? Why was I charged for missing vaccines?

Written by Callie Troyer
Updated over a week ago

Transferring Doses

How to perform a transfer out or in transaction on your VaxHub

Written by Hillary Telfer
Updated over a week ago

Daily Check Out Report

Written by Alex Langham
Updated over a week ago

Right Patient, Right Dose

Doctor's orders! Ensure every patient receives the correct vaccines ordered by their provider using your VaxCare-EHR integration.

Written by Nathalia Bailey
Updated over a week ago

Troubleshooting the Original VaxCare Hub (2016 Edition)

VaxHub Update On Your Screen

What should I do If my VaxHub tells me it needs to be updated?

Written by Joe Loveless
Updated over a week ago

Barcode Scanner Troubleshooting

My vaccine won't scan. My scanner won't work. My barcode scanner won't scan.

Written by Callie Troyer
Updated over a week ago

Light Attachment for the VaxHub

Additional illumination provided for scanning a dose

Written by Kaylyn Titherington
Updated over a week ago

Troubleshooting an Internet Connection on the Original VaxCare Hub (2016 Edition)

Troubleshooting an Ethernet Connection

My VaxHub is disconnected. My VaxHub won't work. How do I fix my hardwired VaxHub?

Written by Callie Troyer
Updated over a week ago

Troubleshooting a Wifi Connection

My VaxHub is disconnected. My VaxHub won't work. Cannot connect to Wifi error.

Written by Callie Troyer
Updated over a week ago

Establishing a Wifi Connection

I received my VaxHub and need to connect it to my office’s internet. How do I connect my Hub to the internet?

Written by Callie Troyer
Updated over a week ago

Setting Up a Network Switch

What is a network switch? How do I set up my network switch?

Written by Callie Troyer
Updated over a week ago

Setting a Static IP Address on the VaxHub

How do I make my IP address static? How do I set a static IP on the VaxHub?

Written by Callie Troyer
Updated over a week ago

Powerline Adapter Set-Up and Troubleshooting

How do I set up my TP Link Powerline Adapters? My adapter buddies won't connect.

Written by Callie Troyer
Updated over a week ago

Setting Up an Ethernet Connection

How do I set up my Ethernet connection? How do I hardwire my VaxHub?

Written by Callie Troyer
Updated over a week ago