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The VaxCare Hub
The VaxCare Hub
This Help Center collection provides Training, Articles, How To's and FAQ related to the VaxHub.
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32 articles in this collection
Written by
Joe Loveless,
Callie Troyer,
Hillary Telfer
and 3 others
The NEW VaxCare Hub Overview
VaxCare Hub: Getting Around Your New Hub (Video)
A short video of how to navigate your new VaxCare Hub.
Written by
Alex Langham
Updated over a week ago
VaxCare Hub: Let's Get Started
Set up & first use
Written by
Alex Langham
Updated over a week ago
VaxCare Hub: Navigating WiFi Connectivity
This article is a how to on getting connected to a local, secure WiFi network.
Written by
Alex Langham
Updated over a week ago
VaxCare Hub: Navigating the Home Screen
This article will cover how to navigate the home screen of the device, as well as the different workflows & views contained in it.
Written by
Alex Langham
Updated over a week ago
VaxCare Hub: Navigating the Patient Appointment Schedule
This article details how to navigate the schedule after you have clicked the checkout button and then entered your PIN.
Written by
Alex Langham
Updated over a week ago
VaxCare Hub: Navigating the Slide-Out Menu
By swiping from left to right on the home screen, you can view an alternate menu on the VaxCare Hub.
Written by
Alex Langham
Updated over a week ago
The NEW VaxCare Hub: How To
VaxCare Hub: How To Count Your Inventory (Video)
A short video to walk through the count confirmation process.
Written by
Alex Langham
Updated over a week ago
VaxCare Hub: How To Check Out A Dose (Video)
A short video to walk through the check out process.
Written by
Alex Langham
Updated over a week ago
VaxCare Hub: How To Checkout A Dose
This article is a step by step guide to getting your patient checked out using the new VaxCare Hub.
Written by
Alex Langham
Updated over a week ago
VaxCare Hub: How To Complete A Count Confirmation
This article is a step by step walkthrough of how to count your inventory & confirm it in the VaxCare hub.
Written by
Alex Langham
Updated over a week ago
VaxCare Hub: How To Edit a Checkout
If you need to adjust any details of a checkout on the date of service, follow the steps in this article.
Written by
Alex Langham
Updated over a week ago
VaxCare Hub: How To Scan, Search & Create Lot #'s
Written by
Alex Langham
Updated over a week ago
The Original VaxCare Hub (2016 Edition)
The VaxHub (Video Edition)
How do I check out a patient? How do I edit a check out on the VaxHub?
Written by
Callie Troyer
Updated over a week ago
VaxBuy
What is a VaxBuy transaction on my VaxHub? When do I do a VaxBuy transaction? How can I view reporting on VaxBuy transactions?
Written by
Hillary Telfer
Updated over a week ago
Checking Out a Patient
How do I check out a patient? How do I scan out a patient on the VaxHub?
Written by
Callie Troyer
Updated over a week ago
Editing a Patient Check-Out
How do I edit a patient check out? How do I change a check out? How do I remove or add a vaccine on the Hub?
Written by
Callie Troyer
Updated over a week ago
Count Confirmation Part 1: Confirming Inventory Counts on the VaxHub
How do I take an inventory count on the Hub? Counting inventory on the VaxHub.
Written by
Callie Troyer
Updated over a week ago
Count Confirmation Part 2: Reconciling Inventory
How do I reconcile my count confirmation? Inventory reconciliation.
Written by
Callie Troyer
Updated over a week ago
Count Confirmation Part 3: Inventory Credits & Invoices
How do inventory credits and inventory invoices work? Why was I charged for missing vaccines?
Written by
Callie Troyer
Updated over a week ago
Transferring Doses
How to perform a transfer out or in transaction on your VaxHub
Written by
Hillary Telfer
Updated over a week ago
Daily Check Out Report
Written by
Alex Langham
Updated over a week ago
Right Patient, Right Dose
Doctor's orders! Ensure every patient receives the correct vaccines ordered by their provider using your VaxCare-EHR integration.
Written by
Nathalia Bailey
Updated over a week ago
Troubleshooting the Original VaxCare Hub (2016 Edition)
VaxHub Update On Your Screen
What should I do If my VaxHub tells me it needs to be updated?
Written by
Joe Loveless
Updated over a week ago
Barcode Scanner Troubleshooting
My vaccine won't scan. My scanner won't work. My barcode scanner won't scan.
Written by
Callie Troyer
Updated over a week ago
Light Attachment for the VaxHub
Additional illumination provided for scanning a dose
Written by
Kaylyn Titherington
Updated over a week ago
Troubleshooting an Internet Connection on the Original VaxCare Hub (2016 Edition)
Troubleshooting an Ethernet Connection
My VaxHub is disconnected. My VaxHub won't work. How do I fix my hardwired VaxHub?
Written by
Callie Troyer
Updated over a week ago
Troubleshooting a Wifi Connection
My VaxHub is disconnected. My VaxHub won't work. Cannot connect to Wifi error.
Written by
Callie Troyer
Updated over a week ago
Establishing a Wifi Connection
I received my VaxHub and need to connect it to my office’s internet. How do I connect my Hub to the internet?
Written by
Callie Troyer
Updated over a week ago
Setting Up a Network Switch
What is a network switch? How do I set up my network switch?
Written by
Callie Troyer
Updated over a week ago
Setting a Static IP Address on the VaxHub
How do I make my IP address static? How do I set a static IP on the VaxHub?
Written by
Callie Troyer
Updated over a week ago
Powerline Adapter Set-Up and Troubleshooting
How do I set up my TP Link Powerline Adapters? My adapter buddies won't connect.
Written by
Callie Troyer
Updated over a week ago
Setting Up an Ethernet Connection
How do I set up my Ethernet connection? How do I hardwire my VaxHub?
Written by
Callie Troyer
Updated over a week ago