The VaxCare Overview

This collection contains FAQs and How-To articles!

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16 articles in this collection
Written by Chris Payne, Kaylyn Titherington, and Alexa Rodriguez
Billing, Security, Admin, and Patient Support

VaxCare Security: HIPAA and HITRUST

Is my data safe? Are you HIPAA compliant? What does HITRUST mean? Information Security Overview.
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Written by Chris Payne
Updated over a week ago

My Patient is Not Eligible

Can I vaccinate my patient if they are Not Eligible? Why is my patient not Risk Free? Why is my patient Not Eligible?
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Written by Chris Payne
Updated over a week ago

Giving Vaccines Out of Age Indication

Can I give a vaccine out of age indication? Where do you get your age indications? Will the Hub let me continue out of age indication?
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Written by Chris Payne
Updated over a week ago

Compensation: Inventory Adjustments

What is the Inventory Adjustment on my compensation? What are Inventory Losses? What are Inventory Gains?
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Written by Alexa Rodriguez
Updated over a week ago

Medicare B Coverage

What vaccines does Medicare B cover?
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Written by Chris Payne
Updated over a week ago

Updating Your VaxCare Password

How do I update my VaxCare password? How often do I need to update my VaxCare password?
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Written by Chris Payne
Updated over a week ago

Methods of Payment (for Patients)

Can my patient pay cash for a vaccine? What does Partner Bill mean? When do we bill for vaccines?
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Written by Chris Payne
Updated over a week ago

Setting Self Pay Rates

How do I set Self Pay rates? How much do I charge for vaccines? Can my patient pay cash for their vaccines?
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Written by Kaylyn Titherington
Updated today

VaxCare Billing Methods and Policies

How does VaxCare bill? What does VaxCare bill? When do I bill?
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Written by Chris Payne
Updated over a week ago

My Patient Received a Bill

Why did my patient get a bill? How does my patient pay a bill? Why did my Risk Free patient get a bill?
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Written by Chris Payne
Updated over a week ago

Medicare 101

What vaccines can I give if my patient has Medicare B? What about Medicare Part D? Why won't Medicare B cover TDAP?
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Written by Chris Payne
Updated over a week ago

Using Excel for Reports 101

How can I use Excel to edit reports? How do I use Excel? How do I sort my patients more easily?
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Written by Chris Payne
Updated over a week ago

Updating a Patient Claim

How do I update information related to a patient claim? How do I remove or add a vaccine from a patient's claim?
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Written by Chris Payne
Updated over a week ago