The VaxCare Overview

This collection contains FAQs and How-To articles!

Callie Troyer avatar Kierstan Ellender avatar Hillary Telfer avatar
16 articles in this collection
Written by Callie Troyer, Kierstan Ellender, and Hillary Telfer
Billing, Security, Admin, and Patient Support

VaxCare Security: HIPAA and HITRUST

Is my data safe? Are you HIPAA compliant? What does HITRUST mean? Information Security Overview.
Callie Troyer avatar
Written by Callie Troyer
Updated over a week ago

My Patient is Not Eligible

Can I vaccinate my patient if they are Not Eligible? Why is my patient not Risk Free? Why is my patient Not Eligible?
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Written by Callie Troyer
Updated over a week ago

Giving Vaccines Out of Age Indication

Can I give a vaccine out of age indication? Where do you get your age indications? Will the Hub let me continue out of age indication?
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Written by Callie Troyer
Updated over a week ago

Compensation: Inventory Adjustments

What is the Inventory Adjustment on my compensation? What are Inventory Losses? What are Inventory Gains?
Kierstan Ellender avatar
Written by Kierstan Ellender
Updated over a week ago

Medicare B Coverage

What vaccines does Medicare B cover?
Callie Troyer avatar
Written by Callie Troyer
Updated over a week ago

Updating Your VaxCare Password

How do I update my VaxCare password? How often do I need to update my VaxCare password?
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Written by Callie Troyer
Updated over a week ago

Methods of Payment (for Patients)

Can my patient pay cash for a vaccine? What does Partner Bill mean? When do we bill for vaccines?
Callie Troyer avatar
Written by Callie Troyer
Updated over a week ago

Setting Self Pay Rates

How do I set Self Pay rates? How much do I charge for vaccines? Can my patient pay cash for their vaccines?
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Written by Callie Troyer
Updated over a week ago

VaxCare Billing Methods and Policies

How does VaxCare bill? What does VaxCare bill? When do I bill?
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Written by Callie Troyer
Updated over a week ago

My Patient Received a Bill

Why did my patient get a bill? How does my patient pay a bill? Why did my Risk Free patient get a bill?
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Written by Callie Troyer
Updated over a week ago

Medicare 101

What vaccines can I give if my patient has Medicare B? What about Medicare Part D? Why won't Medicare B cover TDAP?
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Written by Callie Troyer
Updated over a week ago

Using Excel for Reports 101

How can I use Excel to edit reports? How do I use Excel? How do I sort my patients more easily?
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Written by Callie Troyer
Updated over a week ago

Updating a Patient Claim

How do I update information related to a patient claim? How do I remove or add a vaccine from a patient's claim?
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Written by Callie Troyer
Updated over a week ago